OPEX Week 2025 Exclusive Content

2025 Attendee List | OPEX Week: Business Transformation World Summit

Get Ready for the Biggest OPEX Week Ever! 

With a brand-new festival theme, this year’s OPEX Week is set to be the largest yet, featuring over 600 transformation leaders and their teams. This is the must-attend event of the year to perfect your 2025 transformation strategy alongside the industry’s top minds.

Attendees include Presidents, Chiefs, and Managers of Transformation from prestigious organizations such as U.S. Bank, Sephora, Roche, New York Life, McKinsey & Company, L’Oréal, JPMorgan Chase & Co, McDonald’s, Mars, SeaWorld, Goldman Sachs, General Motors, U.S. Army, eBay, Coca-Cola Company, Bank of America, Air Canada, and many more!

Don’t miss out on this unparalleled opportunity to connect with industry leaders and innovators. Check out our attendee list for the full details of who will be in the room!



👻 Trick or Transformation? Your Ghostly Guide to Successful Leadership 👻

👻 Trick or Transformation? Your Ghostly Guide to Successful Leadership 👻

In today’s rapidly evolving business landscape, the ability to manage, lead, and inspire change is critical for success. In this insightful discussion, Paul Suett, Director, Supply Chain Distribution & Logistics, Northwestern Memorial Health Care, Amol Dharmadhikari, Vice President, Operational Excellence, Expedia Group and Stephen Donne, Head of Transformation Delivery, Nottingham Building Society unveil the game-changing strategies that leaders can harness to steer through transformative times with confidence and success.

Delve into this case study to learn more about:

  • Fostering team engagement
  • Leveraging AI
  • Balancing people-centric leadership with technology-driven innovation 

Learn practical advice on building resilient teams, guiding your organization through disruptive changes, and effectively communicating a vision that inspires action across all levels.

The Top 10 Things You Need to Know About AI in BPM

The Top 10 Things You Need to Know About AI in BPM

AI and machine learning are transforming business process management (BPM) by enhancing automation, intelligent decision-making, and process optimization. Generative AI, in particular, drives data mining, actionable insights, and predictive analytics, significantly advancing BPM capabilities. With this in mind, we would like to share this infographic containing 10 essential insights that business leaders should be aware of regarding AI-enabled BPM in 2024. 

[NEW] Process Improvement and Innovation: Two Sides of the Same Coin - Dr. Charles Brandon

[NEW] Process Improvement and Innovation: Two Sides of the Same Coin - Dr. Charles Brandon

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that not only meet market demands but also outpace competitors. Yet, innovation alone isn’t enough. Without a solid foundation of process improvement, even the most groundbreaking ideas can falter in execution. Understanding the relationship between process improvement and innovation is crucial—they are two sides of the same coin, each reinforcing the other to achieve performance at scale.

Ahead of OPEX Week: Business Transformation World Summit 2025, Dr. Charles Brandon, Director of Army Business Process Improvement/Reengineering at the Office of Enterprise Management (SAUS-OEM), shares his insights on how process improvement and innovation, when effectively and systematically integrated, create a unique and formidable synergy that transcends limitations.

Download this piece to learn more about:

  • The Symbiotic Relationship Between Process Improvement and Innovation: Discover how these two constructs complement each other to drive sustainable growth and efficiency.
  • Accelerating Innovation Cycles: Lessons from the Military: Gain insights into military strategies that can be applied to accelerate innovation cycles within your organization.
  • Operationalizing Innovation at Scale: Learn practical approaches to implementing innovation at scale, ensuring that new ideas are not only developed but also effectively executed.

Download and read this insightful piece by Dr. Charles Brandon to unlock the secrets of integrating process improvement and innovation, and propel your organization to new heights of performance and success.

[NEW Interactive Whitepaper] Artificial Intelligence: The Top Data, AI, and Process Intelligence Trends in the U.S.

[NEW Interactive Whitepaper] Artificial Intelligence: The Top Data, AI, and Process Intelligence Trends in the U.S.

The AI revolution is here, transforming enterprises like never before! As leaders, your mission is to navigate this exciting new reality, evolving strategies and skillsets to tackle unprecedented challenges.

While AI and Generative AI drive this transformation, technology itself is not the ultimate goal. Experienced change leaders must balance technology with people-centric approaches to build lasting transformation. This involves integrating AI into existing approaches and reimagining business models to be future-ready. To meet these challenges, companies must upscale technology adoption, upskill their workforce, and uplift their transformation programs.

Our latest interactive whitepaper, “Artificial Intelligence: The Top Data, AI, and Process Intelligence Trends in the U.S.,” provides the most up-to-date research for the top five industries: healthcare and life sciences, financial services and insurance, energy and utilities, technology, and consumer packaged goods (CPG). This comprehensive overview covers the latest trends and key data for each industry and the interactive format will enable you to dive deeper into the trends and data move relevant to your industry.

Download this piece to learn more about:

  • Industry-Specific AI Trends: Explore the latest AI trends tailored to healthcare and life sciences, financial services and insurance, energy and utilities, technology, and CPG.
  • Key Data Insights: Access crucial data highlighting the current state and future projections of AI and process intelligence in these industries.
[BRAND NEW] PEX Report 2024-2025: Global State of OPEX & Business Transformation

[BRAND NEW] PEX Report 2024-2025: Global State of OPEX & Business Transformation

Process excellence is in a state of flux as evolving business goals, requirements and technologies impart era-defining shifts on operational excellence (OPEX) and business transformation.

Amid the drive towards modernization, innovation and sustainability, organizations face a perfect storm of opportunity and challenge as they seek not only to remain competitive but also surpass ambitions and differentiate themselves in demanding markets.

PEX Network’s State of the Industry Report 2024/25 is a detailed assessment of the current OPEX and business transformation landscape. Drawing upon and examining the results of a recent survey of almost 200 professionals, it paints a comprehensive picture of today’s process excellence environment, enriched by reaction and insight from more than a dozen industry business and thought leaders from across the globe.

Key Findings Include:

  • Artificial intelligence (AI) will be the biggest investment area over the next 12 months.
  • Almost half of organizations are deploying enterprise-wide OPEX and business transformation.
  • OPEX and business transformation are mission-critical in driving growth, managing turnaround and delivering strategic objectives.
  • Change management is the leading methodology/solution organizations use to support OPEX and transformation.
  • Process improvement is a key focus and investment priority for modern businesses.

Download your copy and explore the core ingredients of successful OPEX and business transformation!

Transformation 101: The ABCs of Digital Transformation Tools

Transformation 101: The ABCs of Digital Transformation Tools

In today’s rapidly evolving digital landscape, organizations must adapt and innovate to stay competitive. The journey to digital transformation is complex, involving a myriad of tools and technologies designed to streamline processes, enhance productivity, and drive innovation.

This Fact Sheet will take you back to school and provide a comprehensive overview of the essential methodologies and technologies that are shaping the future of business operations. From Process Mapping and BPM Suites to Low-Code and No-Code platforms, and from RPA and Process Mining to the latest in Data Analytics and Generative AI, this guide will equip you with the knowledge to navigate and leverage these transformative tools effectively.

Download this fact sheet to learn more about:

  • Understanding Methodology Development Technologies: learn how tools can visualize workflows, identify inefficiencies, and drive continuous improvement.
  • Insights into End-to-End Process Improvement Tools: learn which tools can automate repetitive tasks, enhance productivity, and ensure compliance.
  • Knowledge of Popular and Emerging Technologies: explore the transformative potential of current technology and how they can improve decision-making, foster innovation, and optimize various business processes.
[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Jose Varela

[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Jose Varela

We are in the middle of a new era – the age of AI has arrived, transforming the landscape of enterprise innovation and evolution. Now, the role of the transformation leader is more pivotal than ever, undertaking the role of a navigator through this new and complex reality.

We are thrilled to present the fourth instalment of our exclusive interview series, where Jose Varela, Senior Vice President, 3M Global Service Centres, shares his insights, challenges, experiences, and strategies for future-proofing their business models to ensure they are prepared to upscale, upskill, and uplift their operations to unprecedented heights.

Download this interview to discover more about:

  • The challenges faced with adopting AI and combining it with Operational Excellence
  • The essential qualities for being an effective leader
  • The future of business transformation in Supply Chain over the next 5-10 years
[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Carolyn Lum

[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Carolyn Lum

We are in the middle of a new era – the age of AI has arrived, transforming the landscape of enterprise innovation and evolution. Now, the role of the transformation leader is more pivotal than ever, undertaking the role of a navigator through this new and complex reality.

Listen to the third instalment of our exclusive interview series with Carolyn Lum, Vice President, Operational Excellence, Philip Morris International. Listen to her exclusive insights, challenges, experiences, and strategies for future-proofing their business models to ensure they are prepared to upscale, upskill, and uplift their operations to unprecedented heights.

Download this interview to hear more about:

  • The challenges faced with adopting AI and combining it with Operational Excellence
  • The essential qualities for being an effective leader
  • The future of business transformation over the next 5-10 years
[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Brenton Harder

[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Brenton Harder

We are in the middle of a new era – the age of AI has arrived, and it is transforming the landscape of enterprise innovation and evolution. Now, the role of the transformation leader is more pivotal than ever, undertaking the role of a navigator through this new and complex reality.

We are thrilled to present the first instalment of our exclusive interview series, where Brenton Harder, Head of Enterprise Automation, Fiserv shares his insights, challenges, experiences, and strategies for future-proofing their business models to ensure they are prepared to upscale, upskill, and uplift their operations to unprecedented heights.

Download this interview to discover more about:

  • The challenges faced with adopting AI and combining it with Operational Excellence
  • The essential qualities for being an effective leader when leading transformation projects
  • The future of business transformation over the next 5-10 years
[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Samantha Johnson

[Exclusive Interview] AI Power Moves: Insider Knowledge from Leading Industry Titans - Samantha Johnson

We are in the midst of a transformative era – the age of AI has arrived, and it is transforming the landscape of enterprise innovation and evolution. Today, the role of the transformation leader is more pivotal than ever, undertaking the role of a navigator through the complexities of this new reality.

We are thrilled to present the first instalment of our exclusive interview series with the Advisory Board members for OPEX Week: Business Transformation World Summit 2025. Join us as Samantha Johnson, SVP & Enterprise Change Management Executive Strategy, First Citizens Bank shares her insights, challenges, experiences, and strategies for future-proofing their business models. 

Download this interview to discover more about:

  • Interpretations of the dichotomy of AI in transformation as a tool and driving force
  • The strategies implemented to effectively roadmap, implement and deliver transformation value
  • The challenges faced in adopting AI and combining it with Operational Excellence
Harnessing the Power of AI: The Top 10 Challenges of Implementing AI

Harnessing the Power of AI: The Top 10 Challenges of Implementing AI

In an increasingly data-driven world with rapid technological advancements and inflationary strains, the leaders in our Business Transformation Community are facing more pressure than ever to drive transformation that delivers tangible business value – and this is no easy task. With the focus shifting from theories and ideas of AI to the practical realities of integrating AI systems, there is a new set of challenges that leaders have to tackle.

This infographic will take you through the top 10 trends and subsequent challenges that the leaders in our Business Transformation Community are currently facing when it comes to this new wave of technology and its implementation within organisations. Use this infographic as a roadmap to the successful implementation of new AI technologies and learn what mistakes have already been made to ensure a successful path to a new technological world.

At OPEX WEEK: Business Transformation World Summit 2025, 27th-29th January, Hyatt Regency, Miami we aim to enable transformational people leadership in the age of AI. 

[Data Report] Levelling the Playing Field: Recognizing Shared Challenges Among Business Transformation Leaders

[Data Report] Levelling the Playing Field: Recognizing Shared Challenges Among Business Transformation Leaders

Business transformation spans a wide range of initiatives, often leading to compelling success stories. However, it's essential to recognize that this journey is fraught with challenges. These hurdles are integral to the transformation process, providing valuable lessons that pave the way for success. How you navigate these obstacles, learn from failures, and recover from setbacks ultimately determines your ability to achieve lasting success.

In the face of these challenges, it's crucial to understand how other transformation leaders are managing them. Are they encountering similar issues? More importantly, how are they leveraging their strategies to overcome these challenges and drive meaningful change within their organizations?

In today’s rapidly evolving landscape, marked by the complexities of digital transformation, resistance to change, and data security concerns, effective leadership requires collaboration and shared insights.

This data report offers a unique opportunity to explore the experiences of business transformation leaders from our Business Transformation portfolio. Use this report as a catalyst for conversations and relationship-building at our Business Transformation conferences.

Download this report to gain access to invaluable insights, including:

  • A detailed overview of the top challenges faced by attendees of our Business Transformation events.
  • Insights into the investment priorities of Business Transformation attendees for the next 6-12 months.
Unveiling the Dynamics of Transformation: Market Trends Report

Unveiling the Dynamics of Transformation: Market Trends Report

Discover the latest insights and trends shaping the landscape of transformation with this comprehensive data report taken exclusively from our Business Transformation Portfolio. Gain valuable perspectives from key event attendees as we delve into the strategies, methodologies and technologies driving business evolution. Against a backdrop of an increasingly data-driven world and rapid technological advancements, the need for navigating the complexities of driving transformation in today’s digital era successfully has never been more important.

This data report is a comprehensive analysis and exploration of how the attendees of the Strategic Transformation & Operational Excellence Europe event in October 2023, Amsterdam are mapping their transformative journeys and benchmarking against one another in this shifting landscape.

Download the report to learn more about:

  • Transformation priorities in an era of uncertainty: the imperative of survival and success in a new business landscape.
  • Data-driven transformation: how businesses can access, collate, analyze and convert data to uncover new business opportunities.
  • Creating a culture of transformation: the development of human-centric leadership and a culture of continuous improvement and embraces transformation.

This report delves into the wealth of valuable insights about how key leaders in the industry are aiming to improve transformation processes, reposition their investment priorities and present where their transformation projects currently stand.

The 25th Anniversary: Celebrating Insights from 25 Transformation Leaders

The 25th Anniversary: Celebrating Insights from 25 Transformation Leaders

In January 2024, the global community gathered for the annual OPEX Week: Business Transformation World Summit in Miami, FL.

Celebrating 25 years of the Business Transformation Portfolio, we spoke with global peers and trusted alumni of our world-leading community to share valuable key learnings, words of wisdom and unmissable strategic must-dos.

At a time of enhanced transformation, an increased rate of technological advancement and a critical need for fostered collaboration, learning from the pioneers of the industry is critical to continue to gain actionable tips and strategies for meaningful change.  Explore this piece celebrating the 25th Anniversary here.