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Combining Methodologies To Achieve Operational Excellence

Combining Methodologies To Achieve Operational Excellence

We speak with business transformation leaders Mesbah Haque, JP Morgan, and Michael Stober, Citizens Bank, about the practical applications of combining business methodologies such as Lean Six Sigma, Design Thinking and Agile to drive operational excellence.

Who are Mesbah Haque and Michael Stober?

Mesbah was the Vice President of Global Technology at JP Morgan where he lead strategic efforts for Product Management which includes driving Operating Model Efficiency to optimize the firm’s business.

Michael leads Citizen Bank’s Continuous Improvement Group where he and his team are responsible for identifying, designing and implementing solutions to larger business problems across the company’s commercial, consumer and shared service functions.

Their extensive experience and knowledge bring great value to OPEX Week and this exclusive article. Download now to learn more >>

Why Digital Transformations Fail by Tony Saldanha

Why Digital Transformations Fail by Tony Saldanha

Exclusively for OPEX Week, Tony Saldanha, Former VP of Global Business Services at P&G and Thought Leader has provided an excerpt of his new book "Why Digital Transformations Fail - The surprising disciplines of how to take off and stay ahead"

"This book is about understanding why digital transformations fail, as a means to a more important end, which is how to thrive in an industrial revolution. It builds upon five major foundations to do this.

  • Companies either transform or die in industrial revolutions
  • Digital transformation is our current generation’s attempt to transform in the face of the Fourth Industrial Revolution
  • 70% of all digital transformations fail
  • The surprising answer to why digital transformations fail is a lack of discipline in defining and executing the right steps for digital transformations to take off and stay ahead
  • It is possible to reapply the proven checklist methodology from the airline and medical fields to improve the 70% failure rate

The battle to thrive in the Fourth Industrial Revolution isn’t going to be easy, but it is possible"

Discover why 70% of Digital Transformations fail, how to thrive in an industrial revolution and more with this exciting new chapter!

Download now >>>

The Building Blocks For Continuous Improvement

The Building Blocks For Continuous Improvement

Over the past 15 years, LEGO has achieved what has come to be appreciated as the greatest U-turn in corporate history. In 2004 the Danish-born company was drowning in $800m of debt and was being hit by a 30% loss in sales year-on-year.

Despite being arguably the most recognizable toy brand on the planet, 50 years on from it’s inception the plastic brick-maker was struggling to stay afloat in the midst of a rapidly changing market. Verging onto bankruptcy, something had to change.

With the appointment of new CEO Jørgen Vig Knudstorp that same year, LEGO underwent a transformation that radically rebuilt the core business, brick by brick. By 2005, the company had turned its first profit in two years, it quadrupled its return between 2008 and 2010 and in 2015 it announced profits of $660m. Key to this transformation was the implementation of a culture of continuous improvement that had the strength and longevity to keep up with the company’s unprecedented growth.

On the 22nd of January 2019, Peter Evans, LEGO’s Director of Continuous Improvement in Business Service Operations demonstrated how your business can scale up its change capabilities in the face of growth at the 20th OPEX Week: Business Transformation World Summit in Orlando, FL. Here, we share essential insights from Peter’s 28-years of experience in the change sphere and his personal building blocks for continuous improvement.

Download your complimentary copy now >>

How to Drive a Successful Digital Transformation

How to Drive a Successful Digital Transformation

How can businesses adapt and continuously improve in the new digital world? What are the critical drivers and inhibitors for a successful digital transformation? What are the biggest mistakes that you can avoid? Get all the answers from Digital Transformation Expert, Mark Etwaru!

Mark Etwaru is an independent management consultant and thought leader specializing in digital transformation. Having occupied this space for over 15 years he has worked across a diverse spectrum of industries spanning financial services, insurance, healthcare, pharmaceuticals, and now luxury retail.

"At the organization I am currently working with, there are several transformation efforts that are running in parallel across functions such as HR, Supply Chain, Legal and Real Estate. I’m responsible for the technologies that are being implemented in the Supply Chain space. We are looking at things like RPA and AI, leveraging machine learning and taking advantage of more advanced data and analytics. This is a complete end to end transformation effort, from the sourcing of raw materials to the distribution of both a B2B and B2C products."

Download the interview to learn more >>

Linking Blockchain and Business Process Management

Linking Blockchain and Business Process Management

How will Blockchain revolutionize the world of business process management? Find out in this article with Roop Singh and PEX Network's Editor, Ian Hawkins.

Roop is an authority on Digital Transformation, Distributed Ledger Technology and Blockchain Architecture and an AI Enthusiast. He is and experienced business transformation leader, trainer, and speaker with demonstrated proficiency in designing blockchain use cases and business models, architecting blockchain solutions and dramatically improving business processes to increase revenue, reduce cost, and deliver service excellence 

At the tactical level, Blockchain, beyond all its jargon, is a medium of process efficiency. It’s the latest evolution in process automation and secure data sharing. Blockchain is Business Process Automation and Management. One may apply it within the boundaries of the organization, though it’s much more potent and dynamic when the lens is much wider.