Insights from the PEX Network

Why Digital Adoption Is The Key to Maximizing ROI on Digital Transformation

Why Digital Adoption Is The Key to Maximizing ROI on Digital Transformation

Companies are investing more in technology than ever before. Despite this, 70 percent of digital transformation initiatives fall short of expectations due to subpar change management strategies and a lack of employee engagement or buy-in. 

For many organizations, digital adoption is the missing piece of the digital transformation success puzzle. By incorporating proven change management techniques, data analytics and iterative, and continuous improvement approaches into one comprehensive framework, digital adoption programs help companies understand and optimize how their workforce uses new technology. 

Featuring insight from digital adoption leaders from companies such as Paypal, Swiss Re and Veolia, this report delves into how organizations leverage cutting-edge digital adoption tools and techniques to drive transformational change and maximize the ROI of technology. 

Download this report to discover: 

  • Why digital adoption is essential to digital transformation success 
  • Proven approaches for establishing and operationalizing digital adoption strategies 
  • How to leverage digital adoption platforms to track and optimize usage across multiple enterprise applications 
Leveraging Process Mining to Overcome Data Connectivity Challenges

Leveraging Process Mining to Overcome Data Connectivity Challenges


With the level of process mining adoption only increasing, it is evident that confidence in the technology is growing. Process mining offers a range of benefits including the ability to identify process bottlenecks and enhance visibility over organizational processes as a whole. 

In this report, we will assess another of process mining’s benefits: It enables businesses to repair data connectivity gaps between business processes and enterprise information systems and ensures accurate tracking of process performance and results. 

Drawing on insights from process experts from the likes of Sanofi, Watson Buys, Software AG and process.science, it outlines why data connectivity can be a challenge, how process mining helps and how the technology can be enhanced with additional technology. 

Download the report to uncover: 

  • Why data connectivity gaps between business processes and enterprise information systems can present a challenge with regard to process visibility 
  • How process mining helps to eliminate connectivity gaps by removing the visibility issues that characterize them 
  • How technologies like artificial intelligence or machine learning can be applied to enhance the capabilities of process mining 
Accelerating Business Transformation by Leveraging Digital Process Automation

Accelerating Business Transformation by Leveraging Digital Process Automation


This report explores how digital process automation (DPA) can be a tool to accelerate digital transformation and enable internal cultural shifts at organizations keen to embrace digital solutions for their processes.

Research has revealed that DPA is the fifth solution organizations are currently using for their transformation initiatives. This can be due to the benefits DPA platforms offer by pinpointing opportunities for automation and ensuring operations are running as smoothly as possible. 

As this report uncovers, DPA provides a holistic organizational impact on end-to-end processes that traditional siloed automation technologies do not. Featuring insights from experts at EDP Renewables, MaxLife, Elsevier and Proliant, the report offers advice on best to leverage DPA in a transformation program and how it can help foster a culture of transformation.


Download the report to:

  • Discover the value of leveraging DPA as a tool to transform quickly
  • Uncover how to integrate DPA as part of a holistic transformation
  • Learn more about the role of DPA in fostering a transformation culture
Unlocking Operational Excellence Through Data

Unlocking Operational Excellence Through Data


The application of data analytics to inform process optimization and enhancement decisions has become a key focus of many organizations in recent years. This has been evidenced in recent research from PEX Network. The PEX Report 2022: Global State of Process Excellence found that data analytics will be the greatest investment for the future, according to 43 percent of those surveyed. With many realizing the benefits that can be attained through an advanced data analytics strategy, such as improved process visibility and the opportunity to personalize and enhance customer experiences, it comes as no surprise that organizations are looking to perfect the application of data analytics. In light of the increasing popularity of data analytics initiatives, this guide analyzes the state of the field of analytics, highlighting the key challenges that organizations face before diving into the benefits offered by an optimized data strategy. Drawing on insights from companies including General Mills, Minitab and FastPeopleSearch, this guide offers advice on how to get the most out of business analytics for those looking to begin their own data journey on the path toward operational excellence.

Read more and discover:

  • The advantages of data are more accessible than ever before
  • True data analytics are about more than just means
  • The benefits of applying advanced analytical tools such as predictive analytics
How to Leverage Process Mining to Scale Automation Across the Enterprise

How to Leverage Process Mining to Scale Automation Across the Enterprise

Intelligent automation is changing how businesses manage their end-to-end business processes and enabling them to respond quickly to volatile market conditions. Yet the challenge of scaling automation and failing to measure ROI prevent organizations from realizing the true benefits. In hindsight, organizations need to place process mining at the core of their digital transformation efforts to prepare process to be automated and continuously improve them after the fact. Such an approach will further reduce operating costs, improve customer service, drive operational excellence and provide a framework for measuring ROI of transformation efforts. 

In this session, IBM's Americas senior business automation leader - process mining, Michael Hinds, explains how to leverage process mining to:

  • Identify automation opportunities and quantify the impact of automation initiatives on business outcomes and ROI before implementation
  • Scale automation efforts and reduce time-to-market
  • Trigger corrective actions and generate RPA bots to resolve operational frictions
Deploying Intelligent Automation to Achieve Operational Excellence

Deploying Intelligent Automation to Achieve Operational Excellence

Ahead of the OPEX Week: Business Transformation World Summit 2024, this infographic explores the impact of the past 18 months, the challenges and key initiatives for successfully deploying and scaling intelligent automation (IA), to build industry robustness, agility and resilience. 

This infographic also includes additional speaker insights from Matteo de Padova, Director, EMEA Deliver Excellence at Johnson & Johnson, Harold Hendrickx, Director of Enablement & Transformation at DS Smith and Dinesh Krishnan, Global Head of Enterprise Platforms at AstraZeneca, on how IA will impact the future of operational excellence.

Download the full infographic here >>>