Steve Snowdon

Head of Lean Mashreq Bank
A change management professional spearheading the design, delivery and implementation of lean, intelligent process automation and agile segmentation and projects.

Conference Day Two: Tuesday, 26 November 2019

Tuesday, November 26th, 2019

10:00 AM PANEL DISCUSSION: Developing capabilities and leaders: Training and creating the needed culture for design thinking

Developing design leaders in your organisations and understanding the areas and topics the rest of the employees would require training on is key to ensure the buy-in from the people. Working on and with the design team and then developing frequent trainings and programmes are key to maximise service delivery and excellence.

  • Adapting to cultural changes by growing design understanding and capabilities
  • Using trainings to develop leaders and influencers who in turn will develop and train employees
  • Building advocates and network to spread the cultural transformation message across the organisation

Moderator: Interested to moderate this discussion?

11:00 AM Combining design thinking, agile and lean for product and brand optimization

How Design Thinking, Lean and Agile can be combined (with the addition of Robotics where necessary) to meet the changing customer driven demand organizations face. No longer can products/services be pushed to customers but they demand them to suit their individual requirements, and at a time & place to suit them too….a big change required for organizations that were not ‘born’ Agile or have Design thinking at the centre of their Strategic process”.

Check out the incredible speaker line-up to see who will be joining Steve.

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