The emergence of generative AI combined with inflation, supply chain disruptions and geopolitical turbulence has ushered in a new era for operational excellence. Heading into 2024, operational excellence teams will be front and center as organizations look to embrace innovation and navigate continued market volatility.

The PEX Report 2024 showcases the results of our annual global-state-of-the-industry survey of over 250 operational excellence leaders, which informs us on current process challenges, priorities and investments over the next 12 months. Featuring exclusive analysis and commentary from process experts at Nestle Health Services, Newell Brands and AIB, the report provides a benchmark for organizations currently undergoing their own operational excellence and digital transformation journeys.

In this exclusive interview, Andrew Scott, Chief Digital Officer at Black & Veatch, shares his experiences and advice on business transformations and the importance of innovation.

Download this interview to learn more about:

• The importance of persevering through failures.
• Creating a culture within transformation teams that embraces experimentation and risk-taking.
• Maintaining a clear vision, resisting distractions, and staying adaptable to increase the likelihood of transformation success.

This interview serves as a guide to leaders navigating the complex landscape of business transformation. The future of your business starts here!

In this exclusive interview, Awais Farooq, Senior Vice President, Strategy & Transformation at Crawford & Company, shares his insights on the essence of embracing failure in business transformation.

Download this interview to learn more about:

• Cultivating a culture within your business that embraces change.
• The importance of identifying the right channels of communication and understanding diverse client preferences.
• The significance of aligning transformational efforts with clear objectives, avoiding tunnel vision, and being adaptable.

This interview serves as a guide to leaders navigating the complex landscape of business transformation. The future of your business starts here!