According to PEX Network’s annual industry report, around 50% of respondents rely on OPEX and business transformation for maintaining a competitive edge. As we see a rapid acceleration in AI adoption, more than half of businesses (58 %) have discussed potential AI projects to drive OPEX and transformation objectives, according to PEX report. AI is a powerful catalyst for driving business transformation, enabling organizations to enhance their operational capabilities and achieve growth.

In this session we will discuss ways how AI can facilitate this transformation.

Key take-aways include:

• AI automates routine tasks, reducing manual effort and error rates, which helps organizations operate more efficiently and allocate resources effectively.
• AI can significantly lower operational costs and improve profit margins by optimizing processes.
• Enhanced customer experience by AI-driven insights can help businesses understand customer behavior better, enabling personalized interactions that boost satisfaction and loyalty.

AI-powered analytics can provide valuable insights for informed decision-making. Organizations are adopting AI to improve their process analysis capabilities and gain valuable insights into operational performance. In this session, we will discuss how AI can help improve process intelligence in the enterprise for more informed outcomes.

Key take-aways include:

• Combine generative AI with process mining to allow for a granular examination of workflows, uncovering inefficiencies and areas for improvement.
• AI facilitates data-driven decisions by revealing patterns and trends within operational data that may not be immediately visible.
• AI's insights can streamline the entire value chain, enhancing productivity and maximizing organizational effectiveness.

Although organisations can clearly see the benefits of using AI, not all companies can adopt AI in their transformation initiatives. Implementing AI can be challenging due to costs and varying organizational budgets. Companies must carefully consider their approach to maximize benefits without overspending. In this session we will discuss the strategies of how you can start with AI on a budget.

Key take-aways include:

• Instead of aiming for complete transformation, focus on AI augmentation and enhance existing processes with AI tools that can improve operational efficiency without significant investment.
• Identify high-impact use cases and prioritize AI applications with proven ROI and relevance to your specific industry, ensuring that initial projects lead to measurable improvements.
• Leverage existing tools and resources, utilize affordable AI platforms and open-source tools, and invest in training employees to effectively integrate AI into their workflows

Organizations that effectively leverage AI are more likely to outperform their peers in the longer run. Understanding how to utilize AI as a transformative tool has become essential for businesses seeking to thrive.

However, the journey to successfully implement AI is fraught with challenges. The complexity of integrating AI into existing systems and addressing cultural resistance can be daunting. Additionally, ensuring ethical practices, data privacy, and security remain critical concerns.

In this session, we will explore:

• Effective strategies for AI integration and techniques for stakeholder engagement and training to ensure seamless AI deployment
• How effective leadership and communication can facilitate the successful implementation of AI initiatives
• Ways to leverage AI to cultivate a collaborative and learning-driven organizational environment.