DAY TWO

9:30 am - 10:00 am EDT Using process intelligence to correct AI in real time

Many organizations realize that deploying AI is only the beginning, and the real challenge is knowing when it’s working, when it’s drifting, and when it’s making things worse. Discover how full-spectrum process intelligence enables continuous monitoring, diagnosis, and intervention across AI-enabled processes. Gain insight into how PEX teams can use process intelligence to detect emerging risks, validate AI-driven decisions, and adapt processes without losing control.

Learn about:

  • Why AI success depends on continuous visibility and oversight.
  • How process intelligence supports real-time validation of AI outcomes.
  • Identifying process drift, unintended consequences, and hidden risks.
  • The evolving role of PEX teams leading adaptive, AI-enabled processes.

10:00 am - 10:30 am EDT How AI is changing the role of business intelligence

Get from dashboards to decisions in this discussion on how AI is pushing BI toward predicting, recommending, and even influencing decisions within processes. Find out how AI-enabled BI is reshaping how PEX teams understand performance, prioritize improvements, and intervene in real time. The discussion will focus on what changes occur when insights move closer to the flow of work.
Key highlights:

    • Why dashboards alone are no longer sufficient for AI-enabled process improvement.
    • The shift to predictive and prescriptive insight.
    • How AI-driven insights influence decisions inside operational workflows.
    • What governance is needed when BI starts recommending or automating actions.

    10:30 am - 11:00 am EDT How AI agents are changing the transformation game

    Low-code automation has made it easier than ever to digitize and streamline processes, but the introduction of AI agents is fundamentally changing how work gets done. This session explores how transformation teams can move beyond task automation toward intelligent augmentation, where AI agents support decisions, handle variability, and collaborate with humans inside processes. Understand what this shift means for process design, governance, and improvement and how to avoid simply scaling poor processes faster.
    Reasons to join:

      • The difference between automating tasks and augmenting process work with AI agents.
      • How low-code platforms are reshaping who designs, adapts, and owns processes.
      • Where AI agents add value and where human judgment must remain central.
      • What transformation leaders must rethink as processes become more adaptive and agent-driven.

      11:00 am - 11:30 am EDT Beyond the hype: Reclaiming process excellence in an AI-driven business

      The finale of All Access: AI in PEX puts a cherry on top of the webinar series by asking what comes next? As AI becomes embedded in everyday operations, process excellence leaders face a defining moment: Adapt their discipline or risk being left behind. Reflect on the future of processes, separating enduring principles from outdated practices. The conversation will focus on how PEX leaders can reassert their role as leaders of outcomes, ethics, and human-centered work in an AI-driven enterprise.

      Learn about:

      • How to adapt process excellence strategies for the AI era.
      • Preparing for the next chapter in AI-driven process excellence.
      • How to ensure people remain at the core of processes.