I have been responsible for a great many business process management (BPM) project turn-around efforts. Companies can get into projects that they are simply not prepared for and need help turning them around. The fact is that we all bite off more than we can chew at times. That has given me a fairly unique perspective on what makes these projects succeed and why they can get into trouble. While the reasons vary, there are common threads that kept coming up. Some of the more common and more destructive issues follow.
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