Leveraging Workflow Management and Automation to Improve Productivity, 
Efficiency and Communication

17th & 18th May, 2022

Hana Lee

National Process Engineer, Corporate Finance and Controlling Kuehne+Nagel

Day One

12:00 PM Getting the Most Out of Automation: Deploying Workflow Tools and Culture Change Across A Business with Kuehne + Nagel Canada

The logistics industry requires particularly tight spending control, so process cohesion is essential. Kuehne + Nagel Canada are leveraging workflow tools across several departments to ensure process and cost efficiency. Join Hana Lee, National Process Engineer at Kuehne + Nagel as she explains how she transformed the finance department and streamlined various finance processes in AP, AR, GL and Compliance by automating around 30 processes, a number which continues to grow.

  • Automating various approval flows in Finance: support the tight spending control needs
  • Handling 1500 lines of compliance checking with 25 people: the true value of workflow tools 
  • Using RPA in tandem with workflow tools 
  • How Kuehne + Nagel built an automation-friendly culture in which staff feel safe to suggest new automation opportunities 
  • Calming the storm: how Keuhne + Nagel dispelled the chaos of emails by using workflow systems