In 2025, businesses will face ongoing global inflation and market disruptions. However, process mining offers a way to navigate these challenges effectively. In this session, we will explore how advancements in process mining technologies enable organizations to optimize workflows, enhance efficiency, and adapt to challenging market conditions.

Join this session to:

• Discover how advancements in process mining can drive resilience and innovation in a rapidly changing economic landscape
• Learn about emerging trends, such as AI-driven process insights, real-time analytics, and integration with broader digital transformation strategies
• Discuss how businesses can uncover inefficiencies, streamline operations, and gain a competitive edge by leveraging process mining. 

Rajesh Rao

Head of Intelligent Process Automation, CoE
Nokia

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Dr Jan Ricken

Head of Group Organisation and Business Process Excellence
Encevo

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Michael Hill

Editor
PEX Network

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In this presentation, Wil van der Aalst—renowned globally as the “Godfather of Process Mining”—will unveil how Process Intelligence provides a new perspective to optimize business performance and talk about the integral evolution of Object-Centric Process Mining (OCPM)

Drawing on real-world examples, we will demonstrate how forward-thinking organizations have leveraged OCPM to transform supply chains, streamline manufacturing systems, and elevate service delivery. Whether you’re seeking actionable insights or inspiration to take your operations to the next level, this session will showcase how object-centric approaches are redefining the future of business.

Sponsored by: Celonis

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Wil van der Aalst

Chief Scientist
Celonis

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“How do industry leaders like NextEra Energy, Inc drive large-scale business transformation in the face of market disruptions while enhancing efficiency and driving cost reductions?” In this exclusive session, Kiela Abbott-Robinson—NextEra Energy, Inc.'s Director of Strategic Initiatives— will reveal how process mining with Apromore has delivered major breakthroughs in two critical areas— Trade Accounting and Customer Service—unlocking opportunities with both hard and soft savings.

You'll gain insights into:

• Trade Accounting Optimization: Discover how process mining identified rework inefficiencies and justified a business case for transformation.
• Customer Service Transformation: Explore how uncovering process bottlenecks opened the door to significant cost-saving opportunities
• Future Initiatives: Learn how NextEra Energy, Inc. plans to expand process mining across other areas to fuel continued innovation and strategic growth. In this interactive session you will have the opportunity to learn practical strategies and future-focused insights that can help your business conquer inefficiencies and drive long-term success. 

Sponsored by: Apromore

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Brandee Sanders

CMO
Apromore

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Kiela Abbott-Robinson

Director of Strategic Initiatives
NextEra Energy, Inc.

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Traditional process mining reveals system-level issues but misses the key human actions that make a business process inefficient. Task mining fills this gap by capturing the full end-to-end workflow across all desktop applications — including click-level actions, complex tasks, and decision points — to deliver actionable insights on how to optimize processes and diagnose the root cause of inefficiencies.

Unlike traditional approaches, AI-powered task mining automatically identifies improvement opportunities within a couple of weeks — without the need to prepare data, implement on-premise solutions, or hire additional consultants. This enables organizations to boost workforce productivity, deploy automation faster, and continuously optimize processes for smarter, more efficient growth.

Sharing insights from a recent finance transformation initiative at Merck, this session will demonstrate how their Global Business Services team used task mining to reclaim thousands of team hours and identify high-impact opportunities for automation and GenAI. Discover how task mining empowers transformation leaders to unlock the next level of operational excellence. 

Key take-aways in this session:

• Go Beyond System Logs: Learn why system-level insights fall short in fully capturing work processes and how task mining reveals critical inefficiencies missed by process mining.
• Get End-to-End Visibility: Discover how task mining uses AI to capture the entire process by mapping every interaction between users and their computers, across all systems and applications.
• Deliver Quick Wins: Learn how actionable insights are identified after just two weeks of capturing your team’s work — without complex data preparation or costly consultants.
• Expedite Automation: See how task mining accelerates intelligent automation and AI deployment for rapid business transformation.
• Drive Continuous Optimization: Explore strategies for sustained process improvement and workforce productivity through ongoing task monitoring.

Sponsored by: Mimica

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Steve Carpenter

Executive Director GBS Digital
Merck

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Tuhin Chakraborty

CEO & Co-Founder
Mimica

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In today’s fast-paced business environment, data-driven decision-making is key to staying competitive. This session explores how SAP Signavio Process Intelligence helps organizations uncover inefficiencies, analyze real-time data, and optimize operations for continuous improvement. Learn how businesses can move beyond traditional process analysis by leveraging advanced analytics and process mining to drive transformation, enhance efficiency, and maximize value.

Key take-aways include:

• Unlocking Process Insights – Discover how SAP Signavio Process Intelligence reveals hidden inefficiencies and bottlenecks.
• Data-Driven Decision Making – Learn how real-time analytics enable proactive and informed business decisions.
• Optimizing Business Processes – Understand how process mining drives continuous improvement and operational excellence.
• Enhancing Compliance & Governance – See how process intelligence ensures adherence to regulations and best practices.
• Driving Business Transformation – Explore how organizations can leverage process intelligence for sustainable growth and innovation.

Sponsored by: SAP Signavio

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Jack Moloney

Senior Director - Global Strategic Customer Transformation
SAP

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