Steve Max

COO of Transaction Processing & Shared Services U.S. Bank

Exchange Day One - March 26th

5:35 PM ROUNDTABLE 1 The Only Constant Is Change: Fighting Fatigue On The Road To Operational Excellence

What does it take to re-align entire operations to

support emerging technologies, evolving job roles and

automation? Driving change at scale is no easy feat, and

when there are a lot of pieces that must fit together, it

takes a specific type of leader to successfully enable an

organization to adjust and move with the times towards

a clear vision. On top of this, with the only constant in

business (and life!) being change, frontline staff are

often left feeling fatigued with yet another new process

or technological implementation, and it is easy to be left

behind. The time has come to assess how to successfully

strike the perfect balance between moving an entire

business group, vs. the individual, and ensure both are

nurtured to ensure success.

Check out the incredible speaker line-up to see who will be joining Steve.

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