Andrae Kirkland

Senior Program Manager Twitter

Andrae Kirkland is an ASQ Certified Lean Six Sigma Black Belt who has led transformative initiatives for NASA, Nike, and Anheuser-Busch InBev. In his current role as a Sr. Program Manager at Twitter, Andrae couples his continuous improvement expertise with next-level technologies such as Artificial Intelligence, Machine Learning, and Robotic Process Automation to develop innovative solutions designed to combat some of the most pressing challenges that exist today - online abuse, misinformation, and user privacy.

Day One

9:00 AM How Twitter Deploys AI & Machine Learning for User Safety on the Platform

Social media has become a large environment for consumption however, while hyper-relevant and meaningful information is shared, abusive interactions and low-quality content detract from the integrity of a high-value user experience. Drawing on Andrae’s experience in Lean Six Sigma, RPA, and AI, discover how businesses like Twitter have built advanced AI solutions to personalise the user experience while tackling online abuse and low-quality content.

  • Deploying AI & ML to forecast demand and get more agile with data
  • Leveraging technology to protect users from spam and quality of experience
  • Strategies to transform business operations using tech

In Partnership With :

Process Excellence

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