Social media has become a large environment for consumption however, while hyper-relevant and meaningful information is shared, abusive interactions and low-quality content detract from the integrity of a high-value user experience. Drawing on Andrae’s experience in Lean Six Sigma, RPA, and AI, discover how businesses like Twitter have built advanced AI solutions to personalise the user experience while tackling online abuse and low-quality content.

• Deploying AI & ML to forecast demand and get more agile with data
• Leveraging technology to protect users from spam and quality of experience
• Strategies to transform business operations using tech

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Intelligent Automation is well past the early adopter stage and is now being used as an enabler of core corporate goals such as competitiveness, growth, resilience and customer service. In a series of mini case studies, this session will share how two banks, a bread maker and a car manufacturer all used intelligent automation in very strategic ways and how you can leverage automation as tool for achieving strategic goals.

• Significantly improving market competitiveness
• Overcoming major IT legacy issues and post M&A challenges to transform customer service
• Responding to market pressures and overcome legacy issues quickly and at low cost
•  Efficiently reallocating capital across the business in an ‘Opex shift’

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RPA usage and methodologies have stayed pretty consistent for basic tasks, but what happens when you expand into end-to-end enterprise processes? All too often, the limitations of RPA are found rather quickly, with processes failing fast due to human error as opposed to bots. In this session, discover new RPA deployment patterns and how RPA works with other automation capabilities. 

• Discover a new RPA deployment pattern aimed at long-term success
• Learn why workflow and other complete automation capabilities will be key to RPA success
• See how RPA can set you up for better future state processes

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The upheaval brought on by a global pandemic highlighted the need for intelligent automation and scalability is no longer optional. In a series of use cases from leading enterprises, discover how moving RPA to the cloud can break down barriers to enterprise automation implementations, including scalability and total cost of ownership (TCO). 

• Moving RPA to the cloud to reduce on-site vendor visits
• Combining Process Discovery with RPA to achieve ROI of 352% within three years
• Cutting RPA implementation time by up to 80% with a unified platform

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