Julia Boettcher

Regional Lead Operational Excellence, APAC People Development Google

Agenda Day 2: October 13

11:30 AM Effectively scale learning offerings through coordinated delivery operations

To address the Covid-19 crisis, companies had to shift to digital-first training to meet their employees in the moment of need. A more relevant, meaningful and diverse portfolio of learning offerings was required to enable talent to build capabilities and better navigate the change. 


This led us to a new organisational structure and way of working together in order to have more impact by: 


  • Reducing end-to-end program development and ownership
  • Increasing scale and reach of our development offerings
  • Investing in our culture to amplify the change