HSBC Australia CIO Ben Tabell speaks about operational excellence

In this interview by Open Orbit, Ben Tabell, CIO at HSBC explores the organisation's OPEX journey to date and the core areas they will be focusing on in the coming months to further drive agility, efficiency and customer-centric transformation.

Leveraging Your Process to Enable Strategy Rather Than Just Efficiency

In this video interview Michelle Lue-Reid, Former General Manager, Run Enterprise Services at the Commonwealth Bank explores how organisations can shift from an efficiency and cost reduction mindset to align process with business strategy.