In this session, Sunny will share her personal journey as a transformation leader — shaped by global experience, executive sponsorship, and enterprise-wide impact. She begins by exploring what transformation truly means in practice, reflecting on the moments she is most proud of, the common challenges she has encountered, and the approaches she has taken to navigate them.

The core of the presentation follows the transformation journey from strategic intent to operational execution. Sunny walks through how strategic initiatives evolve into operating model shifts, and how tools such as risk frameworks, management systems, and commercial optimisation become critical levers for change. These concepts are brought to life through real examples drawn from her experience leading complex, cross-functional programmes.

The session concludes with reflections on how operational excellence and transformation intersect — and how individuals and organisations alike can play a role in simplifying complexity, building trust, and embedding change that lasts.