Sarah Jade Gatt

Sarah Jade Gatt

Director Operational Excellence IQVIA Laboratories
Sarah Jade Gatt

Sarah is an experienced Continuous Improvement leader with Lean Six Sigma Black Belt and PMP certifications, driving operational excellence across global pharmaceutical and life sciences environments. Currently leading strategic transformation initiatives at IQVIA Laboratories, she specializes in process optimization, waste reduction, and capability building through Kaizen, Black Belt projects, and enterprise-wide Lean training. With a strong background in project delivery and leadership across EMEA and Asia, Sarah brings a passion for mentoring, customer engagement, and embedding a culture of continuous improvement.

Day Two

10:00 AM DISCUSSION PANEL: Operational Excellence in the Age of Ai - Leading the Change

Discover how senior executives are redefining Operational Excellence by blending human ingenuity with AI-driven intelligence. This candid conversation explores how culture, leadership, and technology combine to accelerate improvement, empower people, and sustain performance in times of constant change.

Key Takeaways:

  • Redefining Operational Excellence for an AI-enabled, data-driven world
  • Building a culture that embraces continuous improvement and adaptive leadership
  • Turning transformation fatigue into lasting engagement and capability
  • Using predictive insights and automation to amplify not replace human decision-making
  • Real lessons from leaders achieving measurable impact through people, process, and technology