Process excellence teams today face dual pressure: ensuring flawless operations while rapidly integrating AI. This session explores how to balance both—optimizing existing processes while building readiness for AI-driven innovation.

We’ll highlight the most common challenges and success factors from leading organizations and show how excellence and AI can reinforce each other to drive measurable business impact.

Key Learnings:

  •  See how process excellence and AI adoption can mutually reinforce performance and innovation

  •  Learn how to balance operational stability and transformation speed in one framework

  •  Identify the main pitfalls in bringing AI into established process environments—and how to avoid them

  •  Discover how observability, metrics, and governance enable scalable AI success

  •  Hear from real cases where excellence practices accelerated AI adoption and value realization