Jack Moloney is a Business Transformation and Enterprise Architect expert spanning over a decade of global SAP experience.
Jack started as a business process architect in 2010, after holding various SAP positions across Asia Pacific and Japan. He led strategic innovations where he spearheaded the methodology of Run SAP Like a Factory across Asia Pacific, Europe, and the United States. Jack’s experience spans across multiple industries; High-Tech, Government, Utilities, Banking & Insurance and Retail. This included the rollout of Intelligent Robotic Process Automation (iRPA) to enhance business process execution. Currently, Jack leads the North America Strategic Customer Transformation team for SAP Signavio.Jack is fiercely passionate about maximizing customer adoption and transformation value with the power of SAP Signavio for business process management, process automation/improvement, & SAP LeanIX for Enterprise Architecture management.
Jack is an advisory board member of the Business Transformation Europe group.
Process excellence teams today face dual pressure: ensuring flawless operations while rapidly integrating AI. This session explores how to balance both—optimizing existing processes while building readiness for AI-driven innovation.
We’ll highlight the most common challenges and success factors from leading organizations and show how excellence and AI can reinforce each other to drive measurable business impact.
Key Learnings:
• See how process excellence and AI adoption can mutually reinforce performance and innovation
• Learn how to balance operational stability and transformation speed in one framework
• Identify the main pitfalls in bringing AI into established process environments—and how to avoid them
• Discover how observability, metrics, and governance enable scalable AI success
• Hear from real cases where excellence practices accelerated AI adoption and value realization