Discover the critical importance of ethical automation in today's business landscape. Learn how ethical automation can serve as a cornerstone for building a company brand and its reputation. Consider the role humans will play and how to ensure they remain an integral part of processes even when deploying intelligent automation, leveraging artificial intelligence, and using RPA.

Join us to learn about:

·      Ethical dilemmas that inevitably come with automation – and how to face them

·      Best practices for integrating ethics into automation

·      Practical strategies for prioritizing transparency and accountability in automation

Vineet Mehra

Product Head, Global Process Owner
AP Moller Maersk

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Delve into the crucial role of data integrity as it relates to intelligent automation and RPA. Together, we'll explore best practices for maintaining data integrity and showcase how tools can help business leaders integrate automation into their processes with accuracy and reliability, all the while remaining compliant. 

Join us to learn about:

·      The importance of data integrity when automating processes

·      Implications of lacking data integrity in automation and overcoming the challenges

·      Tech showcase of cutting-edge tools

Analytics, machine learning (ML), and natural language processing (NLP) converge with Robotic Process Automation (RPA). Learn how to leverage the full potential of data and automated insights to craft unique customer experiences that resonate with the people you’re trying to reach. Analyze customer behavior, predict preferences, and automate interactions to ensure an improved relationship with your customer. .

Join us to learn about:

·      Leveraging data to boost customer engagement.

·      Elevating experiences with NLP-driven customer interactions

·      Translating insights into tailored customer journeys

Hear from Doug Shannon, intelligent automation thought leader, about how AI is overshadowing IA at the moment, what this means for automated processes, and how to cut through the hype. Shannon speaks his mind in his quest to grow more efficient and productive by enabling advanced technology to be put to good use. And he also leverages his influence to educate people on how to make the most of technology while also considering the human factor.

Join us to learn about:

·      How both AI and generative AI are impacting automation

·      The mistakes businesses are making when deploying advanced technology

·      Ways leaders can ensure people remain at the core of their processes

Doug Shannon

Global Intelligent Automation and GenAI Leader
Thought Leader and Influencer

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