Jonathan Butler

Group Product Manager Nintex

Agenda Day 1

11:30 AM Democratizing Process: How AI Empowers Every Employee to Drive Operational Excellence

In most organizations, even those that have embraced digital transformation, process knowledge can still often live in silos — locked in disparate tools, individual knowledge holders, or outdated SOPs. Historically, documenting and then trying to improve business processes has fallen on the shoulders of a select number of process specialists, that have the time, technical skill, and a dedication to help organizations understand how work gets done. But that’s changing. In this session, we’ll explore how AI is starting to democratize process capture and management, giving every employee, regardless of role or process experience, the ability to contribute to and shape the way they work. From automatically generating processes based on recordings of people doing their daily activities to identifying process inefficiencies in real-time, AI is making process management faster, smarter, and more accessible. Join us to learn how organizations can leverage AI to unlock operational excellence at scale — reducing reliance on human bottlenecks and empowering teams to move faster, with confidence.

Key Takeaways:

  • Why traditional process management methods and teams no longer scale
  • How AI-powered process generation works — and why it’s a game changer
  • Real-world use cases • What to look for in an AI-first process platform