Your technology generates tremendous amounts of data. How do you ensure that the data becomes useful information that enables you to improve your company, rather than the start of countless wild goose chases? Process Behavior Charts (PBCs) are the answer. This workshop will introduce PBCs, and show how they enable you to distinguish signal (significant changes) from noise (routine fluctuations) in the data you generate. As a result, you’ll stop overreacting to every up and down in your metrics, and you’ll keep employees from wasting time trying to figure out “What went wrong last week?” Finally, the workshop will present several fundamental lean tools that can help you begin to improve, in a proactive, systematic fashion, the underlying processes that are generating your metrics.
How to create process behavior charts
How to properly interpret process behavior charts
Why to avoid two daa point comparisons
Data tables vs. charts
Drawing the right conclusions
Connecting charts to improvement activities
Fundamental lean tools for continuous improvement
Check out the incredible speaker line-up to see who will be joining Daniel.