Technology Excellence Week


Driving a Pathway to True Operational Excellence through Digital Technologies and the Cloud

Returning September 21-23, 2020

The Changing Role of Process Leaders

The Changing Role of Process Leaders

With more and more organizations focusing on how disruptive technologies can help increase both the efficiency and the effectiveness of their businesses, leaderships roles are beginning to change. We spoke with Brenton Harder, the current Head of Process Excellence at BNY Mellon about how and why Process Leader roles are changing and what skills a successful Process Leader now needs to have.


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