Technology Excellence Week


Driving a Pathway to True Operational Excellence through Digital Technologies and the Cloud

Returning September 21-23, 2020

Pre-Conference Workshop Day

8:30 - 9:00 Registration & Welcome Refreshments

9:00 - 10:30 Workshop A: Excellence & Innovation Acceleration: Unleashing the Power of Great People and Organizations
Jose Pires - Former Global VP of Enterprise Business Improvement and Productivity, andeavor
  • In a fast-changing world, how do you build a culture where extraordinary innovation becomes ordinary? A culture that lasts and consistently delivers exponential leaders, growth and value creation.
  • The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation.
  • Exploring how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing and collaborative leadership to deliver rapid and sustainable business improvements and innovations in any industry. 
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Jose Pires

Former Global VP of Enterprise Business Improvement and Productivity
andeavor

Implementing new technology calls for changing the way your enterprise thinks. Use these workshops to help you prepare for the new era – marrying people, processes and tech together to achieve a more efficient and joined-up workplace and real collaboration across the business.

10:30 - 11:00 Coffee Break
Implementing new technology calls for changing the way your enterprise thinks. Use these workshops to help you prepare for the new era – marrying people, processes and tech together to achieve a more efficient and joined-up workplace and real collaboration across the business.

11:00 - 12:30 Workshop C: Lean-Driven Start-Up Innovation
Norbert Majerus - Managing Director, Norbert Majerus Consulting Ltd
This workshop is designed for leaders and practitioners seeking to work more innovatively. Building on the principles of Lean Product Development and Lean Startups, the program provides a comprehensive framework that helps leaders and organizations figure out what to do and how to do it every day. It will provide approaches to answer the following questions:
  • How to quickly and efficiently execute a competitive Innovation Creation Process
  • How to measure progress to be sure you are getting closer to your goals?
  • How to maximize the talent you already have?
It applies to all businesses and services that want to become more innovative. 
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Norbert Majerus

Managing Director
Norbert Majerus Consulting Ltd

Implementing new technology calls for changing the way your enterprise thinks. Use these workshops to help you prepare for the new era – marrying people, processes and tech together to achieve a more efficient and joined-up workplace and real collaboration across the business.

12:30 - 13:30 Lunch
Implementing new technology calls for changing the way your enterprise thinks. Use these workshops to help you prepare for the new era – marrying people, processes and tech together to achieve a more efficient and joined-up workplace and real collaboration across the business.

13:30 - 15:00 Workshop E: Measures of Success: Better Metrics, Better Management, Better Business Culture
Daniel Markovitz - Founder, President, Markovitz Consulting
Your technology generates tremendous amounts of data. How do you ensure that the data becomes useful information that enables you to improve your company, rather than the start of countless wild goose chases? Process Behavior Charts (PBCs) are the answer. This workshop will introduce PBCs, and show how they enable you to distinguish signal (significant changes) from noise (routine fluctuations) in the data you generate. As a result, you’ll stop overreacting to every up and down in your metrics, and you’ll keep employees from wasting time trying to figure out “What went wrong last week?” Finally, the workshop will present several fundamental lean tools that can help you begin to improve, in a proactive, systematic fashion, the underlying processes that are generating your metrics.
Topics covered:
  • How to create process behavior charts
  • How to properly interpret process behavior charts
  • Why to avoid two daa point comparisons
  • Data tables vs. charts
  • Drawing the right conclusions
  • Connecting charts to improvement activities
  • Fundamental lean tools for continuous improvement 
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Daniel Markovitz

Founder, President
Markovitz Consulting

Implementing new technology calls for changing the way your enterprise thinks. Use these workshops to help you prepare for the new era – marrying people, processes and tech together to achieve a more efficient and joined-up workplace and real collaboration across the business.

15:00 - 15:30 Afternoon Break
Implementing new technology calls for changing the way your enterprise thinks. Use these workshops to help you prepare for the new era – marrying people, processes and tech together to achieve a more efficient and joined-up workplace and real collaboration across the business.

15:30 - 17:00 Workshop G: Developing the Competencies to Become an Effective Digital Business Analyst
Jared Gorai - Director, Regions & Chapters, International Institute of Business Analysis
The International Institute of Business Analysis has developed a competency model for Business Analysts. There are 15 competencies for a Digital Business Analyst and many of these are new or expanded compared to the general BA competencies.
Digital is a different way of working. With traditional business analysis, your stakeholder focus is generally more on people that are internal to the enterprise. With digital, you have a more outward focus external to your organization. You will need to understand the needs and experience of your external customers. Working in a digital organization is about using data and digital information technology systems as a driver. It also involves understanding what business models enable a customer-centric focus.
 
In this workshop, understand the competencies required for effective Digital Business analysis and dive more value to your organization and help elevate your skills and career.
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Jared Gorai

Director, Regions & Chapters
International Institute of Business Analysis

Implementing new technology calls for changing the way your enterprise thinks. Use these workshops to help you prepare for the new era – marrying people, processes and tech together to achieve a more efficient and joined-up workplace and real collaboration across the business.

9:00 - 10:30 Workshop B: Evaluating the Potential of Big Data Analytics, Business Intelligence and Data Science to Benefit Your Business
Neil Gomes - Chief Digital Officer and Senior Vice President for Technology Innovation and Consumer Experience, Thomas Jefferson University and Jefferson Health
  • In a digital world, analytics are massively useful to understand how your business is performing and how your customers are responding.
  • Business intelligence software is a set of tools used by companies to retrieve, analyze and transform data into meaningful information. Examples of business intelligence tools include data visualization, data warehousing, dashboards, and reporting
  • Learn how to retrieve, analyze, and transform data into meaningful information to help your business make more intelligent decisions.
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Neil Gomes

Chief Digital Officer and Senior Vice President for Technology Innovation and Consumer Experience
Thomas Jefferson University and Jefferson Health


10:30 - 11:00 Coffee Break

11:00 - 12:30 Workshop D: Are You Ready To Migrate To The Cloud? A Transition Planning Workshop
Vanessa Stonesifer - IBM Content Manager and IBM Content Manager OnDemand Services, IBM
Slava A Zheltonogov - Solution Architect, IBM
More organizations are opting for cloud deployments of content services and business process applications. Cloud deployments require less IT resources, can have faster time to value and lower maintenance costs. Yet there are many considerations that are often discovered too late, which can slow progress and hamper results. This workshop is designed to address what you need to know before you begin: How to develop a complete business continuity plan that addresses process migration, security, high availability and disaster recovery, and change management. 


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Vanessa Stonesifer

IBM Content Manager and IBM Content Manager OnDemand Services
IBM

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Slava A Zheltonogov

Solution Architect
IBM


12:30 - 13:30 Lunch

15:00 - 15:30 Afternoon Break

15:30 - 17:00 Workshop H: Using Lego Serious Play to Start a Culture Transformation
Ali Orr Cox - General Manager, B2T Training
LEGO® SERIOUS PLAY® (LSP) is a powerful tool to obtain a shared understanding and agreement for a team on any situation. LSP can be extremely effective when implementing any kind of organizational change that requires the engagement and participation of the impacted teams, especially if you are embarking on a cultural transformation.
In this session, I will share several real-life experiences that showcase the benefits of LSP as well as where, when, and how it can be used. The scenarios that I will share are (1) a small company looking to align the work of a team with the overall organizational strategy, (2) an IT department looking to define a roadmap to become a business partner, and (3) a large company going through an agile transformation that is looking to define an action plan for team members as they move into their agile roles. Attendees will also become familiar with the LSP experience by participating in several exercises themselves during the session. 
 
Objectives/Learning Outcomes:
·         Learn when to use LSP
·         Understand how an LSP session must be conducted in order to get the best results
·         Get useful tips for facilitating your own LSP sessions
 
Information for Program Team
·         Intro: Group activity with LEGOS (up to 4-5 people/group) – 10 minutes
·         Talk about real experiences – 15 minutes
·         Middle: Group activity with LEGOS (up to 4-5 people/group) – 15 minutes
·         Resume talking about real experiences – 15 minutes
·         Conclusion: tips and call to action – 5 minutes
·         Q&A – 15 minutes
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Ali Orr Cox

General Manager
B2T Training