In these increasingly challenging times, businesses - now more than ever - need to implement change, not just in terms of processes, but in how these processes are observed. Process Mining has the power to create that much needed visibility on where performance problems exist, which is enabling many more businesses to implement key optimisation strategies and adapt to the global disruption.

Ahead of the PEX Process Mining 2020 Summit we spoke to Prof. Wil van der Aalst, Chair of Data and Process Science, RWTH, Aachen University, to discuss successfully applying process mining in action.

In our exclusive interview, Wil also reveals the essential precursors an organisation must implement before undertaking their process mining journey and looks at the links between process mining and robotic process automation.

Wil, known as 'the Godfather of Process Mining', will be presenting the keynote speech at this year's event, entitled 'The Power of Process Mining to Remove Organisational Friction'.

DOWNLOAD THE REPORT HERE >>