An executive survey this year found that businesses globally have collectively spent over $2 trillion in 2019 on digital capabilities with the aim of achieving OPEX, while 40% of survey takers confirmed they saw a direct boost in their operational efficiencies by going digital. Looking beyond the staggering expenditure, it is also important to note the non-monetary effects of a failing OPEX programme and the ways we can mitigate these.
Identifying open risks at the planning stage and preparing mitigation in advance
Defining ownership across the business to navigate gaps and reduce operational complexities
Implementing key controls and checks to facilitate smooth implementations