Peter Fernandes

Head of Process Excellence and BPM Emirates Transport

Spearheading the operational and business transformation within Emirates Transport, Peter holds extensive experience in the domains of change management, process reengineering, and digital enhancements.

Post-Conference Workshops: Thursday, 22 October 2020

Thursday, October 22nd, 2020

2:00 PM WORKSHOP F: BUSINESS PROCESS MANAGEMENT: Are we using it right and what problems can it solve?

This workshop addresses the challenges, objections, issues, and problems associated with BPM implementations along with a clear view on ‘Why BPM’? While deploying Business Process Management solutions is a resource-intensive task, rightly-implemented business process management is about the end-to-end business process, not just the technology, which directly contributes to a holistic business growth.

Key Discussion Points:
  • Complementing RPA with BPM: Is your strategy moving in the right direction?
  • Using a BPM cycle across all processes in your Operations Function: Make it easier for your workforce to focus on the end deliverable and meet KPIs
  • Placing BPM at the core of your OPEX strategy
Workshop Leader:

Conference Day Two: Wednesday, 21 October 2020

Wednesday, October 21st, 2020

10:20 AM REGIONAL KEYNOTE PANEL: Mitigating The Risks Involved With Business Transformation

An executive survey this year found that businesses globally have collectively spent over $2 trillion in 2019 on digital capabilities with the aim of achieving OPEX, while 40% of survey takers confirmed they saw a direct boost in their operational efficiencies by going digital. Looking beyond the staggering expenditure, it is also important to note the non-monetary effects of a failing OPEX programme and the ways we can mitigate these.

  • Identifying open risks at the planning stage and preparing mitigation in advance
  • Defining ownership across the business to navigate gaps and reduce operational complexities
  • Implementing key controls and checks to facilitate smooth implementations

Check out the incredible speaker line-up to see who will be joining Peter.

Download The Latest Agenda