Doug Shannon is an accomplished thought leader in Intelligent Automation with over two decades of experience in IT. He has a proven track record in building self-healing automation processes and has been recognized as one of the top 50 intelligent automation leaders globally. Currently, Doug serves as a Gartner Peer Community Ambassador, a council member for VOCAL, and a member of the Theia Institute, which is a cybersecurity & AI ethics think tank, based in Washington D.C