TQM
Total quality management as a business philosophy
February 03 by Paul UdukQuality systems integration requires that the business looks out for the customer while the customer looks out for the survival of the business
A Brief History of Quality: Approaches to Quality
January 05 by Process Excellence NetworkEditor's note: you can find out more about the theories of Deming, Juran and Crosby in A Brief History of Quality: How the Concept of Quality has Evolved, published earlier this week.
A Brief History of Six Sigma
December 19 by Melissa ConnollySix Sigma is a methodology focused on reducing defects and variation of a process by focusing on the process customer.
Trends and Success Factors in Business Process Excellence
November 28 by Process Excellence Network EditorProcess improvement programs are most likely to fail if the key focus is on cutting costs, according to a global PEX Network benchmarking survey. The October 2011 PEX Network survey, in which over 6...
The Challenge of Improving Government Performance
September 06 by Process Excellence NetworkItaly. Britain. France. The United States. Greece. Spain. Ireland. A few short years ago, that would have been a roll call of some of the hottest economies on the planet – now without exceptio...
Redux: Rethinking Lean (Six Sigma) Service
October 30 by Tripp BabbittI have identified myself as a "reformed" Lean Six Sigma Master Black Belt. Some will see this as an affront to Lean and/or Six Sigma. I want to assure you that there are many things to like about Le...
Introducing Process Excellence Network
November 17 by G. EdwardFrom the Editor Lean Six Sigma has been front-page business news for well over a decade—and never more so than today. Every organization is now faced with economic realities that have slowl...