Low-code BPM Supporting Lean Thinking at Thomas Cook [BPM Open House]

This FREE webinar was recorded on:
Tuesday, September 29, 2015
11:00 AM - 12:00 PM EDT


[CASE STUDY] Low-code BPM Supporting Lean Thinking at Thomas Cook


David Spickett
Head of Lean Capability
Thomas Cook

David is a Lean, Six Sigma and Operations Strategy professional who has worked in Finance, Government, Technology and Insurance sectors before joining Thomas Cook to build and lead their Lean capability group in 2013.
The Thomas Cook Group is the oldest and best-known name in leisure travel with a history of innovation that started in 1841. Over 23 million customers travel on holiday with Thomas Cook every year and they serve over 70 destinations from 4 major European segments. 

Andy Hendry

Andy is a founder of MatsSoft who has been personally involved in multiple customer projects since the birth of the MATS iBPM Platform.  Andy is chief architect of the MATS platform and has personally been involved in multiple MATS customer projects since 2004.


Nigel Warren
Head of Marketing

Nigel joined MatsSoft Ltd in 2013 as Head of Marketing. MatsSoft are the creators of MATS® an innovative Low-code Development Platform that’s available via the Cloud, that powers customer experience improvement for leading companies including Nationwide, Vodafone and Barclaycard.
Nigel is responsible for defining the company’s solutions to meet the needs of global clients, primarily in the areas of customer experience improvement, efficiency, quality and compliance.  Nigel has a passion for business simplification and performance improvement, enabled by streamlined processes and communications.
Before joining MatsSoft Nigel led Marketing for BPM specialist Nimbus, which was acquired by TIBCO in 2011.