Is There Such a Thing as an Optimal Service Level?

Abhishek Soni
Posted: 02/09/2016

Everybody hates waiting in a line up (that’s a queue for the Brits). So what if lines could be more effectively managed so that both customers and the service provider benefitted? Contributor Abhishek Soni explains how using concepts of queueing theory.

Abhishek Soni
Posted: 02/09/2016