The Trouble With Motivation - Deming's SoPK Part II

The Deming Files

The Trouble With Motivation - Deming's SoPK Part II

Contributor: Jussi Kyllonen
Posted: 08/01/2011

What makes the difference between ordinary people achieving extraordinary results on one hand, and extraordinary people achieving ordinary results on the other? Management insight makes the difference, says contributor Jussi Kyllonen in the second of a four part series on Deming's system of management, SoPK. Here's why managers need to have a better understanding of the appropriate use of psychology.

Contributor: Jussi Kyllonen