performance
Strategy or performance... or both?
March 22 by Ian HawkinsA good strategy will fall apart if it is not properly executed, and the best performance cannot rescue a strategy that is fundamentally flawed. The difficulty lies in trying to work out, as problems...
The one thing you must have for Digital Transformation
August 24 by Andrew SpanyiDigital transformation is a buzz word - but it's not enough in itself to rescue a business in trouble. Andrew Spanyi examines the edge that established businesses may have over inexperienced new start...
The Key To Lean Performance
October 18 by Thomas KohlenbachLean techniques are a popular choice for organizations seeking to reduce the use of resources, work smarter and improve efficiency. Many lean teams enjoy the flexibility and creativity to develop new...
5 Reasons You Cannot Wait Any Longer to Add RPA to Finance Operations
October 31 by Process Excellence Network EditorWhile technology has been a primary enabler of performance in Finance, we have not yet seen it embraced as a modus operandi, as is happening with many of the new start-up businesses that have so...
5 Reasons You Cannot Wait Any Longer to Add RPA to Finance Operations
October 31 by Process Excellence Network EditorWhile technology has been a primary enabler of performance in Finance, we have not yet seen it embraced as a modus operandi, as is happening with many of the new start-up businesses that have so...
3 Quick Steps to Successfully Lead an IT Team
August 18 by Gene Rogers"What in the world have I gotten myself into?" That’s usually what I am asking myself the first week after taking over a new IT team. Fortunately, "been there, done that" really does help in t...
[Video] 5 Steps to Process and Lean Collaboration
August 06 by Process Excellence Network EditorAs process improvement expands throughout the enterprise, an organization may reach a point where the scale and complexity of business processes and improvement activities require a formal business pr...
Process Mapping, Process Modeling, or BOTH?
June 23 by Jason McGee-Abethe creation of a graphical description of a business process so that current processes can be analyzed and improved to business operations.
Developing a passion for process and breaking the rules: Interview with Eric Michrowski
August 01 by Eric MichrowskiCall centers are highly regulated environments. Staff are usually measured on everything from response through to average handle times. But sometimes focusing on these metrics can lead to undesirabl...
Should compensation be linked to rewards?
June 26 by Abby HellerMany organizations use compensation and reward as a way to drive high performance. But is that really the best approach? When it comes to performance measurement systems, staff buy-in, support, an...
Making Knowledge Workers More Productive: Insights from the Works of Peter F. Drucker
May 01 by Process Excellence Network EditorCompanies have a vested interest in increasing the productivity of their workforce. Increased productivity means the ability to do more without increasing headcounts. But it means something more&nda...
7 ideas to cultivate your strengths (not your weaknesses)
April 24 by William Cohen, Ph.D.You cannot build great performance on weakness or even through seeking to avoid any weakness. This is because there will always be faults in any individual, even the most effective and successful. If...