How can you align business strategy to process excellence?

Janne Ohtonen
Posted: 03/17/2013

Dwight D. Eisenhower once said that it is not only necessary to do the right thing, but to do it in the right way also. By aligning the process excellence to business strategy you can make sure that everyone in the organisation is contributing to same goals. Business strategy is all too often just a fluffy word to employees that does not bear real meaning. By focusing on business from an Outside-In perspective using customer centric processes techniques, you can make the strategy come alive in daily work.

Janne Ohtonen
Posted: 03/17/2013