The Next Wave of Process Automation

This FREE webinar was recorded on:
Monday, May 15, 2017
08:00 AM - 09:00 AM EDT
Watch this webinar to learn how recent advances in technology and new kinds of collaborative tools have ushered in a new wave of process automation, helping businesses to achieve greater insights that improve customer centricity.


Neil Ward-Dutton
Co-founder and Research Director

Neil is MWD Advisors' co-founder and Research Director, and is one of Europe's most experienced and high-profile IT industry analysts. His primary area of expertise revolves around business process management (BPM) and its links enterprise architecture (EA), business and IT strategy and transformation. Neil acts as an advisor to large enterprises in the Media, Government, Transport, Financial Services, Retail and Telecommunications industries as well as the Public Sector.

Brian Safron
Worldwide Program Director, IBM Process Transformation

Brian Safron is Worldwide Program Director for Offering Management at IBM, where he is responsible for product management of IBM’s Digital Process Automation suite of offerings. Prior to this position he was responsible for IBM’s SaaS offerings for cloud-based business modeling and operations. Previously Brian led product marketing for IBM Operational Decision Management and the IBM Smarter Process portfolio. Brian was deeply involved in the original Service Oriented Architecture initiative and was on the team that developed IBM’s strategy and point-of-view for SOA. Throughout his career, Brian has also focused on the Internet of Things, Complex Systems Development, Enterprise Architecture and mainframe software.