7 companies that forever changed the face of process excellence

Diana Davis
Posted: 06/22/2014

Process management has been around for centuries. In 1776 economist Adam Smith first observed the effects of the division of labour on overall productivity in his Wealth of Nations. Thus, was born the concept that thinking through how work gets done (i.e. the process) can boost productivity and wealth.

Diana Davis
Posted: 06/22/2014