KPI
How businesses are conquering change in hybrid-work models
December 15 by Alice ClochetThis PEX Network report features insights and real-life examples from experts and explores the need for strong change management programs in organizations.
Leveraging data key to monitoring change adoption
April 08 by Alice ClochetDiscover the opportunity data offers in change management, with insights from Gap Inc. and Asahi Europe & International
Three challenges facing HR during the Covid-19 pandemic
May 27 by PEX Network EditorialThis blog explores the three main challenges faced by HR departments during the Covid-19 pandemic: communication, trust and rapid policy change
[Infographic] MythBusters: Taking Advantage of Process Automation
August 25 by Process Excellence Network EditorYou don’t have to be a level 5 in process maturity to take advantage of process automation. There really are considerable benefits you can achieve right now – regardless of maturity leve...
A BPM Way to Unlock the Cheese
July 14 by Vivek KumarWho moved my cheese? Your business was having a miraculous run so far and one day you feel threatened that there may be no more success (cheese) left for you if you don’t acknowledge the cha...
Is your measurement system holding you back? Thoughts on a call center
November 07 by Eric MichrowskiToo many indicators focus on "how" to do the work, writes columnist Eric Michrowski. This can create a false sense of solid operations and financial management and don’t help build alignment with the...
Cap Gemini: Winner of 2011 Best Project Contributing to Innovation
January 31 by Process Excellence NetworkHow do you make sure that your relationship with your outsourcing partner is functioning as well as it could be? Capgemini won the Process Excellence Network's award for "Best Project Contributing...