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What Does "Cyber Dust" Have To Do With Process Change?
May 10 by Jeff ColeFuture Shock itself can be thought of as experiencing too much change in too little time. As the amount of information and change presented to us is exponential, Jeff Cole asks if we are in for a rude...
Getting Down to Busy-ness: Knowledge Workers Are Less Productive than Ever
March 29 by Robert W. SwaimKnowledge is now the main product of advanced economies and the livelihood of the largest group of the population in developed countries. But how do you measure and improve the productivity of knowled...
What I Wish I'd Known: Anu George, Morningstar Research
March 04 by Process Excellence NetworkQuality is often seen to drive bottom line impact. But can it really make on impact on top line growth? In this week's What I wish I'd known interview, Anu George, Chief Quality Officer at Morningst...