Gartner
Market guide for technologies supporting a digital twin of an organization (DTO)
January 29 by Ian HawkinsA digital twin of an organization (DTO) helps businesses deal with an abundance of data and turn it into useful actions. This Gartner reprint helps enterprise architecture and technology innovation le...
Test and Learn - When and How Should you Apply a More Experimental Approach to Process Improvement?
September 24 by Nigel WarrenLow-code platforms enable faster development via graphical configuration instead of programming, lower the learning curve and reduce the IT burden for set-up and solution development. So when should y...
Five Barriers to Continuous Improvement
August 05 by Ýr GunnarsdóttirContinuous improvement is increasingly being touted as a competitive differentiator, but all too often companies are their own worst enemies, writes contributor Þr Gunnarsdôttir. Here are the main bar...
The impact of digital disruption on process excellence
March 12 by Process Excellence NetworkAnalyst firm Gartner calls it the Nexus of Forces – the convergence of social, mobile, cloud and information creating new business models and new ways for companies to interact with and unders...
The "Nexus of Forces" grips business
November 21 by Ian GottsThe "perfect storm" of technology changes is coming together and will reshape every business on the planet, writes Ian Gotts. Is yours ready for it? The key theme fo...
Business Process Management: Why it's more than automation and IT
November 01 by Process Excellence NetworkBPM and Continuous Improvement Go Hand in Hand Business process management (BPM) programme combines two of the most essential competencies for a sustainable business – a strong IT infrastruc...
Drowning in Data
June 28 by Daniel SenterThe IT world is all a-flutter about the potential of big data. But, beware of losing sight of the real value to your business, writes Daniel Senter. The rate at which we are creating data is incre...
Cloud Technologies Fuel Growth in BPM Market
April 16 by Adi GaskellNew research into the size of the business process management (BPM) market reveals the growing reach of process improvement is being driven by new cloud based services. The research, conducted by...
Carphone Warehouse Wins 2011 Gartner BPM Excellence Award
April 07 by Process Excellence NetworkLondon and New York – 30 March 2011: The Carphone Warehouse Ltd "CPW" (part of Best Buy Europe Group), Europe’s leading independent retailer of mobile phones and services is one of fiv...
Financial Services Industry prepares for shift of focus
January 04 by Process Excellence NetworkThe past few years has been a turbulent time for the financial services industry and as the global economy returns to growth leaders are adjusting their aims accordingly. As the industry exits sur...
How to use CRM technology effectively
December 01 by Process Excellence NetworkCRM project failure is an all too common reality for those working within the customer service industry. Research a couple years ago by industry analysts Gartner found that up to 60 percent of early...