Making sense of process excellence in a digital era: Interview with IBM’s Sean Reilley

Making sense of process excellence in a digital era: Interview with IBM’s Sean Reilley

About this Podcast...

Mobile apps and GPS devices are just a few of the new technologies that we’ve become accustomed to in order to make daily life faster, more convenient, and, easier. And with the rise of last year’s key trend - "wearable technology" – the convenience factor is set to explode. But how are these trends impacting process excellence and business transformation?