FS&I
The changing role of the continuous improvement leader: Interview with Michele Boutwell, SVP Citi
March 05 by Process Excellence Network Editor
The Evolution of IT Architecture: Conversation with Leo Shuster, Nationwide Insurance
March 01 by Process Excellence Network Editor
FS Case Study: Improving the Cash Payment Process at Credit Agricole
June 29 by Process Excellence Network EditorOvercoming silos to improve processes from the customer's perspective With over 54 million customers, operations in 70 countries and 160,000 employees worldwide, Credit Agricole is one of the larg...