errors
The six silver linings from making an error
July 05 by Debashis SarkarErrors are not generally viewed in a positive light. From childhood, we are taught to aim for perfection and avoid mistakes – schools can make a point of punishing errors; when we are older bosses can...
Want to reduce process mistakes? Reduce the steps!
April 28 by Seth MarrsGather your team in a circle and whisper a sentence to the person to the left of you and then ask him or her to pass it on. You'll be shocked at the sentence you get when it comes full circle. The mor...
Many companies focusing on "wrong" metrics for BPM projects, according to Forrester Report
November 08 by Process Excellence NetworkAre you still focusing on quality and productivity to measure the success of your BPM project or programme? If so, that may not be enough, according to a new Forrester report. Here’s why....
The Perils of Polling (Can it Really Tell Us Who Will Win the American Presidential Election?)
September 12 by Process Excellence NetworkMore than 100 years ago H.G. Wells said: "Statistical thinking will one day be as necessary for efficient citizenship as the ability to read and write." Polling of public opinion has become an ind...