deployment
How to Improve and Optimize CX with (Big) Data
October 13 by Process Excellence NetworkEvery online professional working for a TELCO, TRAVEL or E-COMMERCE company knows that the usability of a website is a key factor in terms of the amount of sales it generates. CUSTOMER EXPERIENCE is t...
How Cloud Technology can Boost your Operational Excellence Programs
September 29 by Process Excellence Network EditorRedefining Operational Excellence in the Digital Age is changing the business world as we know it. Recent statistics show that the top use of cloud remains driving cost efficiencies (49%), but ma...
How to Drive your Digital Transformation and Outperform the Competition
September 21 by Process Excellence NetworkEvery company in the world is looking to secure its digital future. This ‘digital transformation’ is a difficult process to master. Companies need to ask themselves whether they have what it takes to...
[Infographic] MythBusters: Taking Advantage of Process Automation
August 25 by Process Excellence Network EditorYou don’t have to be a level 5 in process maturity to take advantage of process automation. There really are considerable benefits you can achieve right now – regardless of maturity leve...
6 Essential ingredients of Six Sigma deployment
January 23 by Shady El SaftyMany organizations fail to properly structure and support continuous improvement initiatives, writes contributor Shady El Safty. If you want to succeed, here are 6 factors you can't afford to ignore...
The 5 Catalysts of Implementation Success
January 07 by Process Excellence Network EditorThere are many tough choices that have to be made during implementation of a process excellence strategy, and the twin factors of engagement and involvement are critical. If you overplay it, decisio...
Want better quality? Decentralize your Approach
September 18 by Wallace StumpBenefits of Promoting Local Responsibility for Quality in Your Organization There is an old Chinese proverb that everyone knows: "Give a man a fish and he will eat for a day, teach a man to fish a...
Which Way Success? Navigating Through Uncharted Changes
April 13 by Jeff ColeThere are many ways to roll out a change. Which way works best for you? This month, columnist Jeff Cole takes us on a quick tour down several paths to faster change. What is the best strategy fo...
The Ten Accelerators of Lean Six Sigma Results
January 13 by Terence T. BurtonThere are more global opportunities for improvement and competitive success now than at any other time in history, says Terence T. Burton, President of the Center for Excellence in Operations. In th...