Evolution of Business Process Management: A conversation with author Jim Boots

Jim Boots
Contributor: Jim Boots
Posted: 09/19/2012

Jim Boots still remembers the days at Chevron where processes were stored inside the heads of people and time was wasted creating and conveying information. But since his early days with the company over 30 years ago, new technology and approaches to management have transformed the "process landscape".

Jim Boots
Contributor: Jim Boots
Posted: 09/19/2012