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Surprising Internet Secret Revealed for Better Process Change
October 05 by Jeff ColeHave you ever heard this ad? "They laughed when I sat down at the piano - but when I started to play!…" If it sounds familiar, it may be because AdAge declared it to be arguably the best ad...
Business Process Excellence Certification: Implications of a Shift in Focus
September 02 by Reg GoekeThe recent Global Business Process Excellence (BPE) benchmarking survey indicated that BPE professionals are shifting their focus from cost reductions to revenue generation, and that the most succes...