Seven strategies to optimize customer experience through accounts receivable automation

Uncover digital transformation strategies that will turn accounts receivable into a CX powerhouse

Learn how to transform accounts receivable processes via automation to build a foundation for optimal CX

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This FREE webinar was recorded on:
04 May, 2021
05:00 PM - 06:00 PM GMT

The accounts receivable (AR) team represents a vital part of any organization as tasks such as issuing invoices and billing customers in a timely fashion are critical aspects of the customer experience. Delays and inconsistencies in these processes could not only harm brand reputation but could also negatively impact the bottom line. As such, brands could reap significant rewards from the application of AR automation initiatives to ensure a consistent and error-free experience.

This live webinar hosted by Esker will examine the significant impact that AR process automation have on CX, how to prove its ROI to your AR team and strategies for enabling a seamless payment experience for your customers.

Watch this webinar to learn how AR automation enables:

  • Timely payments from customers who become more self-sufficient via portal tools.
  • Avoiding errors that come from manual operations.
  • Visibility over crucial information such as customer credit limits.

Presenter

Scott Leahy
Customer experience advocate
Esker

Leahy is committed to making customers feel valued, understood and engaged. He is a dedicated resource who is tasked with answering customer questions, scheduling ongoing training and assisting in users’ continued success using Esker’s solutions.

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