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In my organization, awareness about various processes among employees (Both for Sales & Non Sales) is a key. There are around 350 key processes are there. Among these, 25 processes are for a sales channel. These processes are downloaded to newly joined Sales people during the induction program. The attrition rate is high (~14%) in sales function. It is very important to gauge the awareness about all the 25 processes every month among sales employees. presently this awareness is checked through periodic (once in a quarter) assessments. Is there any statistical model to understand the awareness level at any given point of time?

Author: pprosenjit00@gm...
Posted: 02/24/2016
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