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Hi,What is the best method or tool to measure soft savings within internal staff/team? 1. Frustration reduction 2. Stress reduction 3. Visibility/Clarity 4. Feeling in Control Something like amount of time spent by the internall staff working (which usually leads to stress/frustration). Visibility/clarity category- To get responses or information the team needs to do the jobs. Trying to measure this for the internall staff and not for the customer.

Author: lifetech
Posted: 02/24/2016
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