Answer this Question

Question Status:: Close

greetings. i would like to ask how to calculate the savings we will get when we improve our customer satisfaction. for example, the program is currently at 80% and our target is 95%. let's say the program improved as much as 98% in customer satisfaction, how do we compute the savings/profit incurred by this improvement? thanks so much!

Author: rabelardo
Posted: 02/24/2016
Rate this Question: 
Be the first!