Intelligent Process Automation in Insurance – Moving from Hype to Reality
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Digital Managed Services approach helps Insurance firms effectively leverage the potential of Robotic Process Automation while minimizing risk; which involves operating, learning and intelligently automating business processes leveraging best in class automation platforms, while providing guaranteed benefits upfront.
Insurance firms have the potential to optimize Operations effort by more than 35% leveraging the disruptive power of robotic and cognitive automation. This frees up capacity of Operations SMEs to contribute to digital transformation initiatives, while also significantly optimizing operations costs.
Hexaware’s Digital Managed Services approach helps Insurance firms to effectively leverage the potential of Robotic Process Automation while minimizing risk. This involves operating, learning and intelligently automating business processes leveraging best in class automation platforms, while providing guaranteed benefits upfront.
In this webinar we discuss:
1. Key principles of Digital Managed Services
2. Specific Insurance processes that are most suited for this approach
3. Case Studies to demonstrate the value
Craig Beattie is a senior analyst with Celent’s Insurance practice, and based in the firm's London office. He brings extensive experience in the use of enterprise architecture and applications architecture practices in the insurance industry, working with and within insurers.
Craig has advised insurers on IT strategy, legacy modernization, insurance vendor analysis and enterprise architecture topics, principally in the EMEA region. Since joining Celent, he has been a speaker at industry events in North America and London, as well as Celent events in Europe. He has spoken on topics such as the influence of mobile on the industry, the use of social networks by insurers and how the evolving use of the Internet, data and IoT will influence insurance in the future.
Recent consulting clients have engaged Craig for policy administration vendor analyses, market entry strategies, and product messaging work for insurance vendors.
Prior to joining Celent, Craig was an applications architect with Royal Bank of Scotland Group's Strategy and Architecture team, working extensively with RBS Insurance.
Bennet Kumar leads Hexaware's Business Process Services practice in North America.
With over 19 years of global services transformation experience, he is currently driving several Digital Managed Services and automation initiatives for global organizations in multiple domains including Banking and Financial Services, Healthcare, Insurance, Finance and Accounting, HR and Customer Experience.